Return Policy
Returns & Refunds
We want you to feel confident bringing ClearNest into your home.
If you’re not completely satisfied with your purchase, you may request a return within 30 days of delivery.
Return Eligibility
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase is required
Non-Returnable Items
Returns cannot be accepted for:
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Items that have been used or installed
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Items damaged due to improper use
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Final sale or clearance items
How to Start a Return
To initiate a return, please contact us at info@clearnest.com with your order number. Our team will provide return instructions.
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the issue. We will make it right.
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.